What is a pre-order?
From time to time, we offer upcoming fabric collections and precuts as pre-orders, which means you're paying for these items before we have them in stock. Pre-ordering helps ensure you get the fabrics you want without worrying about them selling out.
When will my pre-order ship?
We provide estimated arrivals for pre-order products on the product's page. You can also check the status of all pre-order collections on the Pre-order collection updates page.
Can I combine pre-orders and in-stock items in the same order?
Please place separate orders for in-stock and pre-order items. Orders that have both types will not ship until everything is available.
When will I be charged for my pre-order?
You will be charged for your pre-order once you submit your order. We do give a 24-hour grace period to allow for cancelations without penalty, but after 24 hours, all cancelations will incur a 10% fee to cover transactional fees that we do not get refunded.
Can I cancel my pre-order?
We allow a 24-hour grace period to cancel pre-orders without penalty. Cancelations requested after that 24-hour grace period will incur a 10% fee to cover non-refundable transaction fees.